Below are brief descriptions of the different departments. These are the typical things you may be asked to do, but you don’t necessarily have to do everything listed. If you don’t feel comfortable performing a particular task, please be sure to inform your lead. If you’re not sure what a task entails, this may help you decide what departments you’re interested in. Note: all departments are responsible for their own setup and teardown.
Operate lost and found. Direct requests and incidents to the appropriate team. Answer attendee questions. Strong customer service skills and computer skills preferred.
Maintain event schedule, and maintain contact with event hosts. Assist event hosts with equipment and room needs.
General short-term tasks. Wait at gopher desk until short-term help is needed. This task is great for people who like to be on their feet and flexible, and is our most important team.
Keep lounge clean and stocked. Watch lounge users for signs of overheating.
Most attendee’s first interaction with the convention. Accept payments, process registrations, and print badges. Help attendees use registration system. Hand out swag. Cashier for charity events. Cash handling experience preferred. (NDA required)
Most attendee’s first interaction with the convention. Check IDs. Distribute badges. Hand out swag. Manage lines. (NDA Required)
You will be tasked with helping the convention store operate during the convention. Working in this department you will be selling prior and this year’s convention swag, you must be able to perform any of the following tasks: stock and display merchandise, set up store displays, take and gather orders, accept payments for items using Square Register and cash.
Maintain dealer den. Assist dealers as needed. Line management. Assist dealers with filling out sales tax paperwork.
Assisting artists with placement of pieces, badge and bag checking, security (copyright infringement, no photography, etc), data input, making bid stickers/replacement bid sheets, gathering auction wins at close, cashiering for winning bids.
Design and construct decorations. Set up those decorations at-con.
Solicit for content. Contact other conventions to seek out ad trades. Prepare final con book content at least 6 weeks prior to convention. Also prepare the printed event schedule. Requires experience with designing for printed media.
Keep abreast of social media. Communicate news, announcements and policies. Provide information and answers to questions received; direct questions to the appropriate people if necessary.
Design and maintain convention website. Work with other departments to keep website content up to date.
You’re the muscle. Load equipment in and out of convention. Assist with equipment setup. This task is good for people who can be present Wednesday and Monday, but want to enjoy the rest of the con.
Maintain video game room. Operate equipment checkout. Help run tournaments. Swap games in consoles when requested. Secure the room when not staffed.
Maintain game room. Operate game checkout. Help run tournaments. Secure the games when not staffed.
Carefully follow instructions from experienced people. Operate equipment. Make flashy lights go blinky blinky and make subwoofers vibrate people more than a case of Red Bull.
Stay polite. Manage crowds. Manage queues. Patrol for and report unsafe behavior.
Coordinate with other photographers, mostly the amateur fandom photographers. Maintain a convention presence on Flickr and/or Photobucket.
Plan convention layout. Reconcile event schedule against hotel room-turn schedule. Manage special room bookings (such as party/quiet floors).
Plan new events to bring in money for charity. Operate charity auction on Sunday. Provide donation-handling support to charity events if needed.
Manage party floor. Provide assistance to party hosts. Ensure party hosts are enforcing age restrictions. Operate a recovery room where partygoers can relax and rehydrate.
Review incoming auditions from DJs. Choose acts for the year and create the dance schedule. Monitor dances. You may need to stay up all night for Dance Till Dawn.
Manage, configure and maintain electronic equipment owned by the convention, and online systems used by the convention. Continually research new technical tools and processes that facilitate smooth operations across all departments.